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Dear Guest

Keriang Hill is reinforcing recommended measures on appropriate hygiene standards and following the guidance of the local Health Authorities. We take standards for hygiene and cleanliness very seriously. We are in close contact with the local health authorities updates regarding COVID-19 and following their recommendations on the appropriate health and safety measures. We have well-established hygiene standards and daily cleaning procedures for the resort to address both general cleanliness and disinfection. In addition, it is our standard practice to provide ongoing guidance to our management teams to promote safety and well-being through awareness, training and the use of everyday preventative practices.

We recognize that the COVID-19 virus has required all of us to be more thoughtful as we go through our daily activities. We are expected to follow the local health department recommendations for everyday preventive actions to help prevent the spread of respiratory diseases, These include:

  • Avoiding close contact with people who are sick.
  • Avoiding touching your eyes, nose, and mouth.
  • Covering your cough or sneeze with a tissue, then throw the tissue in the trash.
  • Washing your hands often with soap and water for at least 20 seconds, especially after going to the bathroom; before eating; and after blowing your nose, coughing, or sneezing.

You will find hand sanitisers throughout the building, but in particular at the front desk, and we would urge our guests to use this upon arrival.

We have doubled our cleaning operations and I hope you will forgive any disturbance as the staff work throughout the day and night to maintain the highest standards of cleanliness.

Regrettably, we ask that if you have travelled from a country that is deemed at risk, please avoid coming to Keriang Hill until two full weeks have passed and seek for medical care. This is to protect yourself and others.

We hope that you will all stay fit and healthy, and look forward to seeing you in Keriang Hill soon. If you have any questions or concerns in the meantime, please don’t hesitate to contact us at info@kerianghill.com.my

Sincerely yours

Datuk Wan Ahmad Muazzam

Chief Executive Officer